RETREAT TERMS AND CONDITIONS

1. Booking

(a) Your booking is not considered definite, and no contract will exist until we receive the deposit or full amount from you, and you agree to these terms and conditions. 

(b) We do not share customer details with any 3rd parties.

2. Payment

(a) The price is the exact amount we will receive in US Dollars.

(b) In case of paying a 50% deposit, the total payment amount is due 30 days before the start of the retreat. 

3. Your Travel Arrangements

All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with or for any irregularities in your documentation required for travel. Transfers to/from the retreat are free unless otherwise specified.

4. Travel Insurance

Travel insurance is highly recommended. When you buy your insurance, we require that your travel insurance covers the activity of this retreat as well as unexpected cancellations, sickness, losses, and all the usual risks. You should bring the policy with you in case of an emergency.

5. Your Health

(a) It is your responsibility to let your Teacher/Leader/Host/Instructor know if you have any injuries and to be mindful of your body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, you must cease immediately.

(b) It is also your responsibility to consult a doctor who understands tennis-specific exercise to check that you are sufficiently fit and healthy to undertake tennis classes and other physical activities you may choose while on the retreat.

(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. Suppose you have health conditions and nutritional requirements that may be affected by the activities offered on our retreats. We reserve the right to advise you to desist in the interests of your well-being or others. In that case, we may decline your stay at our retreats.

(d) We require the wearing of tennis shoes at all times and for all activities on the tennis courts. Running and/or other sports shoes will not provide you the adequate lateral support to protect your ankles while playing/moving on the tennis court. We shall not be responsible for any injuries caused by wearing any non-tennis shoes. 

6. Cancellation by you

(a) You (or any member of your party) may cancel your booking at any time, provided that the cancellation is made by the person submitting the booking form and is notified to us in writing. Cancellation will take effect the day we receive such notification. If such a cancellation is made within less than 30 days before the start of the retreat, we will retain 50% of the price of your particular retreat. However, if another person who fulfills the health conditions under Section 5 of these Retreat Terms and Conditions can take your place, we may offer you a full refund at our discretion. If such cancellation is made within less than 14 days before the start of the retreat, will retain 100% of the price of your particular retreat and this payment becomes non-refundable. 

(b) Bookings are for the stated period of the retreat. There are no refunds for any unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you can claim your insurance.

7. Amendments by us

Occasionally, changes may have to be made (e.g., tennis teacher, class times, or other arrangements), so we reserve the right to do so at any time. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as possible if there is time before your departure.

8. Cancellation by us

We reserve the right, in any circumstances, to cancel a retreat. In particular, our retreats require a minimum number of at least 75% of the participants to have booked 30 days before the start date. If this minimum number is not reached by that date, we may cancel and refund the money to you.

9. Our liability to you

(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

(b) We do not accept any liability for cancellations, delays, or changes caused by war, the threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems with transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

(c) We are not liable for any injuries you may incur. Tennis classes and other workshops are undertaken at your own risk. We are not liable for any medical or psychiatric conditions which may develop during or after the retreat. We are not liable for loss or damage to your personal property.

10. Group Bookings

A booking is made on behalf of several individuals. The booking is conditional on the person(s) paying for authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each group member as though they had paid for their own retreat individually and directly to us.

11. No Liability for possessions

The retreat center/hotel/retreat leader will not be left empty and unlocked anytime, and you will be given the key to your room. You must ensure that your possessions are kept safe at all times. This includes hiring cars or other hired equipment.

12. Complaints

If you have a problem during your retreat, please inform the host immediately, and he/she/they will endeavor to make things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation.

13. Privacy Policy

We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested.

The administration of the site system and the compilation of statistics used by us to assess the use of the site. This privacy policy does not cover links to other sites within this site.

14. Photography

I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorize Tennis For The Soul to use photographs of me and or my property and authorize him and his assignees, licensees, legal representatives, and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any forms and media and all manners including composite images or distorted representations, and the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form on CDs or internet websites), for any product or services, or other lawful uses as may be determined by the photographer or studio name here. I further waive any and all rights to review or approve any images’ uses, written copy, or finished product. I am of full legal age and have read and fully understand the terms of this release.